The Pakistan Telecommunication Authority (PTA) revealed the number of 3G and 4G users in Pakistan which crossed 82.7 million by the end of July 2020. The numbers were 81.14 million in June 2020 and saw a sudden rise of 1.62 million new users of 3G and 4G service in one month.
Another landmark has also been attained as there is a rise of mobile users in Pakistan and Authority observes an increase of 0.77 million, at the end of July the total number of devices stands at 168.04 million as compared to the previous year July data.
Pakistan’s leading network Jazz’s total count for 3G users stood at 10.480 million by the end of July, compared to 10.817 million by the end of June. Jazz faces a decrease in its 3G users by 0.337 million. However, Jazz super 4G users saw a sudden uplift from 19.062 in July to 19.982 million in June 2020.
Zong Pakistan the Chinese based company also faces a decline in their 3G users and an increase in 4G users. 3G users saw a decline from 6.535 million in June to 6.314 in July 2020. But the 4G numbers grew as Zong 4G users increased from 17,507 in June to 18.131 million at the end of July 2020.
The same is the case with Telenor customers as they also failed to retain their 3G customers and their users dropped from 6.943 million to 6.780 million at the end of July. On the other hand, the number of 4G customers has increased as the number jumps from 10.925 million to 11.583 million by the end of July 2002.
Ufone also reported a decrease in its user base as Ufone had 5.469 million users in June and in July it remained 5.258 million. Although, the number of 4G customers is increasing as the company disclosed 3.881 million 4G users in June and 4.221 million users have been observed by PTA at the end of July 2020, according to data shared by PTA’s.
While sharing complaint data the Pakistan Telecommunication Authority said that around 9735 complaints have been received by telecom consumers against different telecom operators. The officials revealed that almost 98 percent of the complaints have been solved.