Pakistan Telecommunication Authority’s (PTA) ‘Mobile Networks Benchmark Report for 2022,’ has released its new ranking and Ufone 4G grabs the top position as No. 1 Voice and Data network for Pakistan.
PTA used the methodology of Network Performance Score (NPS) to determine service quality across the country. The integrated advanced methodology, standardized by European Telecommunications Standards Institute (ETSI) permits regulators to evaluate network performances by automated tests of simulated Voice, Data, and SMS usage trends of end-users.
The report says the company’s main focus is on providing the highest quality connectivity to its consumers to improve their user experience. Ufone 4G ranked at the top in the nationwide benchmarking drive, where the company’s Voice and Data services recorded the highest cumulative total of 634 out of 800.
Moreover, the study was conducted across all federal and provincial capitals plus four towns, in addition to four major motorways & highways to ascertain the excellence of mobile networks. PTA analysis teams made over 15 thousand Voice calls and conducted 45 thousand Data trials across an area of 4,522 kilometers in length at these sites.
Ufone 4G attained the highest scores due to its Voice and Data services, with a considerably higher margin against the industry standards and other Cellular Mobile Operators (CMOs) in Pakistan. The telecom company showed the best call setup performance and the strongest data network through all cities and towns surveyed by the regulator.
Furthermore, PTA’s recent ranking reiterates Ufone 4G’s long-term endeavor to transform the approach customers experience telecom services. For this purpose, the company acquired 4G spectrum and continues in innovation and modernization of network to deliver the best Voice and Data experience to the users as users are the heart of everything Ufone 4G ever assumes, as the brand slogan ‘Tum He Tou Ho!’ also depicts the same.
Consequently, the method of customer focusing and greatest offering has allowed Ufone 4G to create a subscriber base of over 22 million in less than a decade.